Privacy policy
Information we collect
Carson Telecom Inc. (CarsonTelecom) collects information you provide when you contact us or request a quote, such as your name, email address, telephone number, company, location, selected services, and project details. We also collect website usage and device information through cookies and similar technologies.
How we use information
We use information to respond to inquiries, prepare proposals, provide and support services, maintain security, understand website performance, and measure or improve advertising. Form submissions are delivered to our customer-service and ticketing systems. A downloaded gameplan is saved on your device; downloading alone does not submit a request.
Analytics and advertising cookies
We use analytics and advertising cookies and similar technologies to understand visits, measure campaigns, and support advertising. These technologies may process identifiers, device and browser information, pages viewed, and interactions. You can manage or delete cookies through your browser settings and use applicable advertising-provider opt-out controls. Blocking cookies may affect some website functions. Contact info@carsontelecom.com for information about the providers and technologies in use or to exercise applicable privacy choices.
Service providers and disclosures
We use providers for hosting, customer support, communications, analytics, and advertising as needed for the purposes described here. We may also disclose information when required by law or to protect rights and security. The mobile-information protections below apply regardless of any other sharing described in this policy.
Mobile information and SMS consent
Mobile numbers and SMS opt-in information are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all other sharing categories and are not shared with third parties, except providers necessary to deliver the messaging service on our behalf. Analytics and advertising activities do not authorize use or disclosure of SMS consent for advertising.
Text messaging choices
Submitting a quote request or providing a phone number does not by itself enroll you in marketing text messages. Where you separately opt in to a CarsonTelecom messaging program, messages relate to the program described at enrollment. Message frequency varies, and message and data rates may apply. Consent to marketing texts is not a condition of purchase. Reply STOP to stop messages or HELP for assistance, or contact info@carsontelecom.com. We honor opt-out requests and retain consent and opt-out records as needed to respect your choices.
Retention, security, and your choices
We retain information as needed to respond to requests, provide services, meet legal obligations, and maintain consent records. We use reasonable safeguards, but no system is completely secure. Depending on where you live, you may have rights to access, correct, delete, or limit use of your personal information. Contact info@carsontelecom.com to make a request. We may need to verify your identity before acting.
Contact and updates
For privacy questions, cookie information, or messaging assistance, email info@carsontelecom.com or call (877) 513-8080. We may update this policy as our practices change. Last updated: September 9, 2026.